Designing a booking system that people love
To accelerate digital transformations of the service providers across the MENA region
You might know the saying "one size fits none". When designing a digital product that needs to help all sorts of service providers, you will run into plenty of challenges. To define the needs of our users, we started an extensive qualitative research period. Talking to all sorts of service providers in the MENA region. After discovering the differences (and overlap) in need, we created an incredible user-friendly booking system. Say hello to Peep!
The heart of the operation: The Calender
![PEEP - Calendar Flow](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90ba659a465361cdee514_calender-flow-mockup.jpg)
The heart of the operation: The Calender
The heart of the operation: The Calender
![PEEP - Calendar Flow](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90ba659a465361cdee514_calender-flow-mockup.jpg)
The heart of the operation: The Calender
![PEEP - Calendar Flow](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90ba659a465361cdee514_calender-flow-mockup.jpg)
Staff Working Hours
![PEEP - Staff Working Hours](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90be25e23fda36b2d7155_working-hours-staff.png)
Staff Working Hours
Staff Working Hours
![PEEP - Staff Working Hours](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90be25e23fda36b2d7155_working-hours-staff.png)
Staff Working Hours
![PEEP - Staff Working Hours](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90be25e23fda36b2d7155_working-hours-staff.png)
Clients
![PEEP - Clients](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90bd8a8820b5e4f81dca8_clients-mockup%202.png)
Clients
Clients
![PEEP - Clients](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90bd8a8820b5e4f81dca8_clients-mockup%202.png)
Clients
![PEEP - Clients](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90bd8a8820b5e4f81dca8_clients-mockup%202.png)
Offers
![PEEP - Offers](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90c523816d74dc7aa77f5_offers-mockup.png)
Offers
Offers
![PEEP - Offers](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90c523816d74dc7aa77f5_offers-mockup.png)
Offers
![PEEP - Offers](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90c523816d74dc7aa77f5_offers-mockup.png)
Services
![PEEP - Services Add New Service](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90bbb0a880009f0d37564_services-mockup.png)
Services
Services
![PEEP - Services Add New Service](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90bbb0a880009f0d37564_services-mockup.png)
Services
![PEEP - Services Add New Service](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90bbb0a880009f0d37564_services-mockup.png)
Dashboard
![PEEP - Dashboard 1](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90bf33816d78023aa6cac_dashboard-mockup-1.png)
Dashboard
Dashboard
![PEEP - Dashboard 1](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90bf33816d78023aa6cac_dashboard-mockup-1.png)
Dashboard
![PEEP - Dashboard 1](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90bf33816d78023aa6cac_dashboard-mockup-1.png)
Dashboard varied elements
![PEEP - Dashboard 2](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90bffc991105f76ee60be_dashboard-item-varations.jpg)
Dashboard varied elements
Dashboard varied elements
![PEEP - Dashboard 2](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90bffc991105f76ee60be_dashboard-item-varations.jpg)
Dashboard varied elements
![PEEP - Dashboard 2](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90bffc991105f76ee60be_dashboard-item-varations.jpg)
Setting Screens
![PEEP - Settings & Error States](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90c5f3816d741e3aa792d_setting-screens-mockup.jpg)
Setting Screens
Setting Screens
![PEEP - Settings & Error States](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90c5f3816d741e3aa792d_setting-screens-mockup.jpg)
Setting Screens
![PEEP - Settings & Error States](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90c5f3816d741e3aa792d_setting-screens-mockup.jpg)
Big prototyping, a lot of screens
![PEEP - Prototype overview](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90bcac99110b61fee5e52_prototype-overview.png)
Big prototyping, a lot of screens
Big prototyping, a lot of screens
![PEEP - Prototype overview](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90bcac99110b61fee5e52_prototype-overview.png)
Big prototyping, a lot of screens
![PEEP - Prototype overview](https://cdn.prod.website-files.com/5f241ce93d52eca3fecec7fe/62d90bcac99110b61fee5e52_prototype-overview.png)
Going from "Starting from scratch" to launching the MVP
Our remote collaboration (from the Netherlands to Kuwait) beard fruits in only a few months time. BTNG.studio assisted peep with figuring out business cases, running workshops, designing wireframes and creating & validating prototypes. Working together with the fantastic team of bookpeep.com was an absolute pleasure!