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Articles

Practical insights on e-commerce UX and conversion optimization. No fluff.

A/B Testing vs UX Audits: Which Is Right for Your Store Size?
Conversion Rate Optimization

A/B Testing vs UX Audits: Which Is Right for Your Store Size?

by BTNG

A/B testing requires statistical significance. For stores under 10,000 monthly visitors, that means months of inconclusive data. Here's what to do instead — and when A/B testing actually makes sense.

10 min
Ecommerce Personalization: From Basic to Advanced (ROI Guide)
E-commerce Strategy & SEO

Ecommerce Personalization: From Basic to Advanced (ROI Guide)

by BTNG

Personalization can double conversion rates — or waste six months of engineering time on features nobody notices. Here's the ROI at each maturity level and when it's overkill for your store.

12 min
How Page Speed Affects Ecommerce Conversions (With Data)
E-commerce Strategy & SEO

How Page Speed Affects Ecommerce Conversions (With Data)

by BTNG

Every second of load time costs you conversions. Here's what the data shows, which Core Web Vitals actually matter for ecommerce, and when to optimize vs. when to redesign.

11 min
Reducing Ecommerce Return Rates Through Better Product Pages
Product Pages & Site UX

Reducing Ecommerce Return Rates Through Better Product Pages

by BTNG

Most returns are preventable. They happen because the product page created an expectation the product couldn't meet. Here's how to close that gap — with specifics on photography, size guides, and material descriptions.

11 min
Social Proof Strategies That Increase Ecommerce Conversions
Product Pages & Site UX

Social Proof Strategies That Increase Ecommerce Conversions

by BTNG

Reviews, badges, and social signals can double conversion rates. They can also backfire. Here's what the data shows about what works, what doesn't, and when social proof hurts more than it helps.

11 min
Trust Signals That Reduce Checkout Abandonment
Checkout & Cart

Trust Signals That Reduce Checkout Abandonment

by BTNG

SSL badges don't reduce checkout abandonment. These do. Baymard research on 44,000+ test hours identifies exactly what creates checkout anxiety and what resolves it.

10 min
Which UX Metrics Actually Predict Ecommerce Revenue
Conversion Rate Optimization

Which UX Metrics Actually Predict Ecommerce Revenue

by BTNG

Bounce rate, time on page, pages per session — these metrics are comfortable to report and poor predictors of revenue. Here are the metrics that actually tell you what's happening.

11 min
WooCommerce Conversion Optimization: 10 Proven Tactics
Conversion Rate Optimization

WooCommerce Conversion Optimization: 10 Proven Tactics

by BTNG

WooCommerce gives you more control than Shopify. It also gives you more ways to break your conversion rate. Here are 10 tactics that actually work on WooCommerce stores.

12 min
Empathy Maps: The Research Tool That Actually Gets Your Team to Understand Users
UX Research for E-commerce

Empathy Maps: The Research Tool That Actually Gets Your Team to Understand Users

by BTNG

Learn how to create and use empathy maps to turn user research into shared understanding. Includes step-by-step guide, when to use them vs personas, and real examples from 20 years of UX work.

14 min
Why we decided to sell our Design Sprint Toolbox
UX Fundamentals

Why we decided to sell our Design Sprint Toolbox

by BTNG

We're proud to have played a part in the Design Sprint movement. Faster, better products...But we've decided to sell our Design Sprint Toolbox. Here's why.

4 min
Why UX Design Is a Must-Have For Your Organization
UX Fundamentals

Why UX Design Is a Must-Have For Your Organization

by BTNG

So what do we mean with UX? User experience is the feeling of a person interacting with your digital product. And guess what? It's really interesting...

4 min
Why every UX Designer should learn how to facilitate Design Sprints
UX Fundamentals

Why every UX Designer should learn how to facilitate Design Sprints

by BTNG

UX Designers should learn how to facilitate Design Sprints for their teams in order to improve the user experiences of their products and services.

5 min
Why Digital Agencies Love Design Sprints (Hint: It's not just the Post-Sprint Pizza Parties)
UX Fundamentals

Why Digital Agencies Love Design Sprints (Hint: It's not just the Post-Sprint Pizza Parties)

by BTNG

If you're a digital agency owner, there's a good chance you've heard of the popular Design Sprint process. But why is everyone singing its praises?

7 min
Why BTNG is the Right SaaS Partner for You
UX Fundamentals

Why BTNG is the Right SaaS Partner for You

by BTNG

Creating a SAAS product isn't easy. It's a different challenge than building a traditional company. Our digital era brings new opportunities!

3 min
NOW WHAT? How to discover what to do next with visual Customer Journeys
UX Research for E-commerce

NOW WHAT? How to discover what to do next with visual Customer Journeys

by BTNG

Customer Journeys help us to visualize the experience of our customers. But how can you leverage this information and decide on what to do next?

10 min
Your Guide to Understanding User Research and Its Importance
UX Research for E-commerce

Your Guide to Understanding User Research and Its Importance

by BTNG

Understanding the importance of User Research and its importance, is essential to staying ahead of your competitors by out-innovating them.

6 min
Top Reasons Why Customers Abandon Checkout and How to Resolve Them
Checkout & Cart

Top Reasons Why Customers Abandon Checkout and How to Resolve Them

by BTNG

Discover key reasons why customers abandon checkout and actionable strategies to improve your conversion rates. Read the article to enhance your sales!

15 min
Top Ecommerce Website Design Companies to elevate your online store
E-commerce Strategy & SEO

Top Ecommerce Website Design Companies to elevate your online store

by BTNG

Discover how top ecommerce design companies like BTNG Unlimited build high-converting, responsive, and SEO-optimized online stores.

13 min
Product Pages & Site UX

Top Ecommerce UX Filter Design Patterns & Practical Tips for 2025

by BTNG

Discover best practices for UX filter design that enhance user experience and streamline interface navigation. Read the article for practical insights.

19 min
Top Ecommerce Search UX Strategies for Enhanced User Experience
Product Pages & Site UX

Top Ecommerce Search UX Strategies for Enhanced User Experience

by BTNG

Discover effective ecommerce search UX strategies to enhance user experience and boost conversions. Read the article to improve your online store now!

16 min
Top 12 Tips for Ecommerce Checkout Optimization in 2025
Checkout & Cart

Top 12 Tips for Ecommerce Checkout Optimization in 2025

by BTNG

69% of shoppers abandon at checkout. Baymard research shows the average checkout has 39 unnecessary form fields. Here are 12 specific fixes from real ecommerce audits.

16 min
Top 10 Abandoned Cart Email Templates to Boost Your Sales
Checkout & Cart

Top 10 Abandoned Cart Email Templates to Boost Your Sales

by BTNG

27 min
The Ultimate UX Design Resource: A Comprehensive Guide to Enhance User Experience
UX Fundamentals

The Ultimate UX Design Resource: A Comprehensive Guide to Enhance User Experience

by BTNG

Discover the essential tips and techniques to elevate user experience with this comprehensive guide to UX design.

11 min
The Ultimate UI/UX Designer Subscription: Elevate Your Design Skills
UX Fundamentals

The Ultimate UI/UX Designer Subscription: Elevate Your Design Skills

by BTNG

Elevate your design skills with the ultimate UI/UX designer subscription! Discover a curated collection of resources, tools, and insights to enhance your design process and create exceptional user experiences.

12 min
The Ultimate Guide to Webflow UX Design
UX Fundamentals

The Ultimate Guide to Webflow UX Design

by BTNG

Websites have become the primary point of interaction for businesses and individuals alike, having a user-friendly website is crucial.

12 min
The Ultimate Guide to UX Design with Figma
UX Fundamentals

The Ultimate Guide to UX Design with Figma

by BTNG

Discover the essential principles of UX design with Figma in this comprehensive guide.

12 min
The Ultimate Guide to UX Design Subscription: Everything You Need to Know
UX Fundamentals

The Ultimate Guide to UX Design Subscription: Everything You Need to Know

by BTNG

Discover the ins and outs of UX design subscription services with our comprehensive guide.

13 min
The Ultimate Guide to UX Design in New York
UX Fundamentals

The Ultimate Guide to UX Design in New York

by BTNG

Discover how to navigate the vibrant world of UX design in New York with our comprehensive guide.

11 min
The Ultimate Guide to UX Design for Websites
UX Fundamentals

The Ultimate Guide to UX Design for Websites

by BTNG

Discover the essential principles and best practices of UX design for websites in this comprehensive guide.

12 min
The Ultimate Guide to UX Design for SaaS
UX Fundamentals

The Ultimate Guide to UX Design for SaaS

by BTNG

Discover the essential principles and strategies for crafting an exceptional user experience in the SaaS industry with our comprehensive Ultimate Guide to UX Design for SaaS.

11 min
The Ultimate Guide to UX Design for Mobile
Product Pages & Site UX

The Ultimate Guide to UX Design for Mobile

by BTNG

Discover the essential principles and best practices for creating a seamless user experience on mobile devices with our comprehensive guide to UX design.

13 min
The Ultimate Guide to UX Design for B2C
UX Fundamentals

The Ultimate Guide to UX Design for B2C

by BTNG

Discover the essential principles and strategies for creating a seamless user experience in B2C environments with our comprehensive guide to UX design.

12 min
The Ultimate Guide to UX Design for B2B
UX Fundamentals

The Ultimate Guide to UX Design for B2B

by BTNG

Discover the essential strategies and best practices for creating a seamless user experience in the B2B space with our comprehensive guide to UX design.

11 min
The Ultimate Guide to UX Design for Agile Teams
UX Fundamentals

The Ultimate Guide to UX Design for Agile Teams

by BTNG

Discover how to seamlessly integrate user experience (UX) design into Agile teams with our comprehensive guide.

11 min
The Ultimate Guide to Onboarding UX Design
UX Fundamentals

The Ultimate Guide to Onboarding UX Design

by BTNG

Unlock the secrets to creating a seamless onboarding experience with our comprehensive guide to UX design.

11 min
The Ultimate Guide to Design Thinking
UX Fundamentals

The Ultimate Guide to Design Thinking

by BTNG

Learn everything there is about Design Thinking. What it is, the Design Thinking Process and how to run a Design Thinking Workshop.

10 min
The Ultimate Guide to Conversion Rate Optimization for eCommerce Stores
Conversion Rate Optimization

The Ultimate Guide to Conversion Rate Optimization for eCommerce Stores

by BTNG

The European ecommerce average is 1.78% CVR. If you don't know where you stand, you can't know what to fix. A practical guide to conversion rate optimization for ecommerce stores.

24 min
The Role of a UX Designer in a Development Team
UX Fundamentals

The Role of a UX Designer in a Development Team

by BTNG

Discover the critical role of a UX designer in a development team and how their expertise in user experience and interface design shapes the success of digital products.

13 min
The Role of a UX Designer for Web Applications: Enhancing User Experience
UX Fundamentals

The Role of a UX Designer for Web Applications: Enhancing User Experience

by BTNG

Discover how a UX designer plays a pivotal role in enhancing user experience for web applications.

12 min
The Most Common UX Research Methods
UX Research for E-commerce

The Most Common UX Research Methods

by BTNG

Overwhelmed and confused about which UX Research Method is useful for your situation? In this article we help you pick the right UX Research Method!

10 min
The Importance of UX Design User Research: A Comprehensive Guide
UX Research for E-commerce

The Importance of UX Design User Research: A Comprehensive Guide

by BTNG

Explore the crucial role of user research in UX design with our comprehensive guide.

12 min
The Importance of UX Design in Enhancing User Experience
UX Fundamentals

The Importance of UX Design in Enhancing User Experience

by BTNG

Discover how UX design plays a crucial role in elevating user experience.

12 min
The Importance of Navigation UX Design: Enhancing User Experience
Product Pages & Site UX

The Importance of Navigation UX Design: Enhancing User Experience

by BTNG

Discover how effective navigation UX design can significantly enhance user experience and improve website usability.

12 min
The Conversion Diagnostic Framework
Conversion Rate Optimization

The Conversion Diagnostic Framework

by BTNG

How to Find What's Actually Broken

15 min
The Complete Guide To UX Research (User Research)
UX Research for E-commerce

The Complete Guide To UX Research (User Research)

by BTNG

All you need to know about UX Research and User Research: Understand your customers and their needs, improve your conversion rate and user experience!

18 min
Mobile Checkout Optimization: Why 70% of Your Mobile Visitors Don't Buy
Checkout & Cart

Mobile Checkout Optimization: Why 70% of Your Mobile Visitors Don't Buy

by BTNG

Mobile converts at half the rate of desktop for most ecommerce stores. Here's why - and the specific UX patterns that close the gap.

10 min
Shopify Conversion Rate Optimization: What Actually Works
Conversion Rate Optimization

Shopify Conversion Rate Optimization: What Actually Works

by BTNG

Stuck between 1-3% CVR on Shopify? Here's what actually moves the needle - based on auditing hundreds of stores, not blog post best practices.

11 min
The Best UX Designer: Unveiling the Top Talent in User Experience Design
UX Fundamentals

The Best UX Designer: Unveiling the Top Talent in User Experience Design

by BTNG

Discover the top talent in user experience design with our in-depth article on the best UX designers.

12 min
The Full 6-Stage Process of UX Design
UX Fundamentals

The Full 6-Stage Process of UX Design

by BTNG

A UX Design Process can be defined in different ways, but the most common one holds six stages: Understand, Define, Create, Prototype, Test and Implement.

4 min
Recruit Research Participants like a UX Pro
UX Research for E-commerce

Recruit Research Participants like a UX Pro

by BTNG

Yes, an article on how to succesfully recruit research participants. Why? Because it's not that easy but oh so important. Go Participant Recruitment!

11 min
Providing Developers with UX Design: A Comprehensive Guide
UX Fundamentals

Providing Developers with UX Design: A Comprehensive Guide

by BTNG

Discover how to effectively integrate user experience (UX) design into your development process with our comprehensive guide.

12 min
Product Page Elements That Increase Sales
Product Pages & Site UX

Product Page Elements That Increase Sales

by BTNG

I have spent 20 years auditing ecommerce product pages. During that time, I have watched designers and marketers burn weeks testing green versus blue versus orange Add to Cart buttons. They run A/B tests chasing fractions of a percent while the real conversion killers sit untouched.

18 min
Product Pages & Site UX

Anatomy of a high-converting product page

by BTNG

What separates a product page that sells from one that doesn't? Let's break it down.

12 min
How our Problem Statements Examples Improve Productivity
UX Fundamentals

How our Problem Statements Examples Improve Productivity

by BTNG

Learn from the problem statements examples and guidelines in this article, because writing a proper Problem Statement can be quite the challenge!

7 min
Improving User Experience: The Art of Notifications in UX Design
UX Fundamentals

Improving User Experience: The Art of Notifications in UX Design

by BTNG

As designers we strive to create seamless and intuitive experiences, one key element that often takes center stage is notifications.

12 min
Improving Email UX Design: Key Strategies for a Seamless User Experience
UX Fundamentals

Improving Email UX Design: Key Strategies for a Seamless User Experience

by BTNG

Discover the essential strategies for enhancing email user experience (UX) design in this insightful article.

12 min
Hyvä Theme Guide: Performance is Just the Start Design is What Converts
E-commerce Strategy & SEO

Hyvä Theme Guide: Performance is Just the Start Design is What Converts

by BTNG

Explore how the Hyvä Theme powers lightning-fast Magento stores and why world-class UX design is the key to turning that speed into sales.

12 min
How UX Design Can Reduce Churn: A Comprehensive Guide
Conversion Rate Optimization

How UX Design Can Reduce Churn: A Comprehensive Guide

by BTNG

Learn how UX design can effectively reduce customer churn in this comprehensive guide.

11 min
How to use UX Research Services effectively to generate valuable UX Insights
UX Research for E-commerce

How to use UX Research Services effectively to generate valuable UX Insights

by BTNG

By outsourcing to UX research services you get all the benefits such as generating valuable UX Insights while freeing up your time to focus on other tasks.

6 min
How to Measure your Customer-Centricity Maturity with the BTNG New Insights
UX Research for E-commerce

How to Measure your Customer-Centricity Maturity with the BTNG New Insights

by BTNG

Customer-centricity is the new competitive advantage. Learn more about Customer Centricity and how it benefits your business and customers.

3 min
How to Hire a UX Resource: A Comprehensive Guide
UX Fundamentals

How to Hire a UX Resource: A Comprehensive Guide

by BTNG

Looking to hire a top-notch UX resource for your team? Look no further! Our comprehensive guide covers everything you need to know about finding, interviewing, and hiring the perfect UX professional for your organization.

11 min
How to Hire a UX Designer: A Comprehensive Guide
UX Fundamentals

How to Hire a UX Designer: A Comprehensive Guide

by BTNG

Looking to hire a top-notch UX designer for your team? This comprehensive guide covers everything you need to know, from crafting the perfect job description to conducting effective interviews.

13 min
How Spotify Leverages Design Systems
UX Fundamentals

How Spotify Leverages Design Systems

by BTNG

Spotify introduced a novel line of design systems under the name 'Encore.' Learn all about how Spotify benefits from their new Design System.

9 min
How Design Thinking Companies Apply Rapid Prototyping
UX Fundamentals

How Design Thinking Companies Apply Rapid Prototyping

by BTNG

Design thinking companies apply Rapid Prototyping as an innovative way to improve their products by creating a quick prototype, test it out, and improve!

7 min
Goodbye BuitenAardig, Hello BTNG!
UX Fundamentals

Goodbye BuitenAardig, Hello BTNG!

by BTNG

It's time for BuitenAardig to rebrand itself. We've grown a lot these past 10 years, and we're proud of all the work we've done. Discover our next step!

2 min
European Accessibility Act Ecommerce: Complete Compliance Guide for Online Retailers
E-commerce Strategy & SEO

European Accessibility Act Ecommerce: Complete Compliance Guide for Online Retailers

by BTNG

Discover key strategies for ensuring your ecommerce site complies with the European Accessibility Act. Read the article to enhance your online inclusivity.

15 min
Effective Fresh Client Strategies: Boosting Your Business Success
E-commerce Strategy & SEO

Effective Fresh Client Strategies: Boosting Your Business Success

by BTNG

Discover powerful and innovative strategies to attract new clients and elevate your business success.

13 min
Go Agency, Freelancer, Hire In-House or Take the Smarter Route?
E-commerce Strategy & SEO

Go Agency, Freelancer, Hire In-House or Take the Smarter Route?

by BTNG

4 min
Ecommerce SEO Audit: Beyond Rankings to Real Revenue
E-commerce Strategy & SEO

Ecommerce SEO Audit: Beyond Rankings to Real Revenue

by BTNG

Enhance your online store's performance with a comprehensive ecommerce SEO audit. Discover actionable tips to improve visibility and drive sales.

15 min
Ecommerce Optimization
Conversion Rate Optimization

Ecommerce Optimization

by BTNG

Ecommerce website optimization is a continuous, research-driven process designed to increase revenue per visitor. It is not a one-time redesign.

23 min
Ecommerce Conversion Rate by Industry
Conversion Rate Optimization

Ecommerce Conversion Rate by Industry

by BTNG

Explore the latest ecommerce conversion rates by industry in 2025. Discover key trends and insights to enhance your online sales strategies. Read more!

21 min
Ecommerce Conversion 101
Conversion Rate Optimization

Ecommerce Conversion 101

by BTNG

Why Stores Convert at 0.8% (And How to Get to +3%)

11 min
A Comprehensive Guide on the Importance of Design Thinking
UX Fundamentals

A Comprehensive Guide on the Importance of Design Thinking

by BTNG

Design Thinking has well earned its place in our world. Solving problems has always been a challenge. Discover the Importance of Design Thinking.

17 min
A Design Thinking Certificate Can Help Your Career: 5 Reasons to Get One
UX Fundamentals

A Design Thinking Certificate Can Help Your Career: 5 Reasons to Get One

by BTNG

Prove with a Design Thinking certificate that you've mastered the art of problem solving, boosted your creativity and got great collaboration skills.

7 min
The Ultimate Guide to Design Systems
UX Fundamentals

The Ultimate Guide to Design Systems

by BTNG

Learn all you need to know about Design Systems in our Ultimate Guide to Design Systems. A feast of information to understanding the value of consistency!!

1 min
Design Sprints: What are they and How Can They Help Your Business?
UX Fundamentals

Design Sprints: What are they and How Can They Help Your Business?

by BTNG

The goal of a Design Sprint is to find a solution within five days for a valuable challenge that delivers meaningful value for the user.

6 min
Design Sprint's Most-Asked Questions
UX Fundamentals

Design Sprint's Most-Asked Questions

by BTNG

Design Sprints have become more popular in the past few years, and for a good reason - it works! But with any new process or methodology: QUESTIONS!

6 min
Design Sprint Myths: 3 Common Misconceptions
UX Fundamentals

Design Sprint Myths: 3 Common Misconceptions

by BTNG

We know Design Sprints are a hot topic, but not everyone knows how to use them. It's time to debunk some design sprint myths and misconceptions!

3 min
A Curated List of The Best UX Research Tools: A Guide for All Your Needs
UX Research for E-commerce

A Curated List of The Best UX Research Tools: A Guide for All Your Needs

by BTNG

Overwhelmed by the amount of choice in UX Research Tools? This list of the best UX Research Tools will help you find the best tools for your UX Research!

23 min
Comparison Pages: The Underutilized SEO Goldmine for E-Commerce
E-commerce Strategy & SEO

Comparison Pages: The Underutilized SEO Goldmine for E-Commerce

by BTNG

Why Optimized Ecommerce Comparison Pages boost traffic and leverage Google AI Overviews & People Also Ask. Boosting impressions, traffic and sales.

24 min
Checkout & Cart

7 cart abandonment fixes that actually work

by BTNG

Most advice about cart abandonment is generic. Here's what I've seen work in real audits.

8 min
Best Practices for Creating a Shopify Abandoned Cart Discount
Checkout & Cart

Best Practices for Creating a Shopify Abandoned Cart Discount

by BTNG

Boost your sales by implementing a Shopify abandoned cart discount strategy. Learn how to recover lost sales effectively. Read the article now!

10 min
Abandoned Cart: Best Strategies to Recover Lost Sales
Checkout & Cart

Abandoned Cart: Best Strategies to Recover Lost Sales

by BTNG

Discover practical strategies to decrease abandoned cart rates and increase sales. Read the article for actionable tips to enhance your e-commerce success.

10 min
10 Proven Strategies to Increase Average Order Value Effectively
Conversion Rate Optimization

10 Proven Strategies to Increase Average Order Value Effectively

by BTNG

Discover 10 proven strategies to effectively boost your average order value and maximize sales. Read the article to start increasing your revenue today!

11 min
10 Effective UX Design Strategies to Improve Conversion
Conversion Rate Optimization

10 Effective UX Design Strategies to Improve Conversion

by BTNG

Discover 10 game-changing UX design strategies that will skyrocket your website's conversion rates.

12 min
10 Best Practices for Web Application UX Design
UX Fundamentals

10 Best Practices for Web Application UX Design

by BTNG

Discover the top 10 best practices for creating exceptional user experiences in web application design.

12 min

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