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Articles

Practical insights on e-commerce UX and conversion optimization. No fluff.

Case Study: How a Dutch E-commerce Store Increased Checkout Conversion 23% in 8 Weeks
Conversion Rate Optimization

Case Study: How a Dutch E-commerce Store Increased Checkout Conversion 23% in 8 Weeks

by BTNG

A step-by-step UX audit and redesign case study. What we found, what we fixed, and what the conversion data showed 60 days later.

9 min
E-commerce Checkout Optimization: The EU Edition (2026)
Conversion Rate Optimization

E-commerce Checkout Optimization: The EU Edition (2026)

by BTNG

Checkout optimization for EU e-commerce stores: iDEAL, GDPR, VAT display, EU payment methods, and the Baymard-backed fixes that move conversion.

16 min
E-commerce UX Consultant vs Agency: Which Do You Need?
Conversion Rate Optimization

E-commerce UX Consultant vs Agency: Which Do You Need?

by BTNG

When to hire an e-commerce UX consultant versus a full agency. Cost comparison, speed trade-offs, and a decision framework for €1M–€10M stores.

9 min
EU E-commerce Conversion Benchmarks 2026: What the Data Shows
Conversion Rate Optimization

EU E-commerce Conversion Benchmarks 2026: What the Data Shows

by BTNG

E-commerce conversion rate benchmarks for European stores by industry, device, and payment method. Where does your store actually stand?

13 min
Fashion E-commerce UX: 12 Ways to Increase AOV and Conversion
Conversion Rate Optimization

Fashion E-commerce UX: 12 Ways to Increase AOV and Conversion

by BTNG

Fashion e-commerce UX that actually converts: size guides, returns UX, product imagery, cross-sell timing, and what the data says about Dutch fashion shoppers.

9 min
Food & Beverage E-commerce UX: Shelf-to-Screen Strategies That Convert
Conversion Rate Optimization

Food & Beverage E-commerce UX: Shelf-to-Screen Strategies That Convert

by BTNG

UX for food and beverage e-commerce: product photography, dietary filters, perishability messaging, subscription UX, and what Dutch food shoppers need before they'll buy.

8 min
Health & Beauty E-commerce UX: Building Trust and Driving Conversions
Conversion Rate Optimization

Health & Beauty E-commerce UX: Building Trust and Driving Conversions

by BTNG

UX for health and beauty e-commerce: ingredient transparency, certifications, EU regulations, subscription models, and what Dutch beauty buyers actually need.

9 min
How Much Does an E-commerce UX Audit Cost? (2026 Pricing Guide)
Conversion Rate Optimization

How Much Does an E-commerce UX Audit Cost? (2026 Pricing Guide)

by BTNG

E-commerce UX audit pricing explained: €2.5K–€15K depending on scope. See what's included, ROI examples, and how to choose the right package.

9 min
Shopify Conversion Rate Optimization: The Complete Guide (2026)
Conversion Rate Optimization

Shopify Conversion Rate Optimization: The Complete Guide (2026)

by BTNG

The complete Shopify CRO guide: benchmarks, product page fixes, checkout optimization, apps worth installing, and A/B testing. Data-backed, EU-focused.

18 min
Shopify UX Audit Europe: 7 Mistakes EU Stores Get Wrong
Conversion Rate Optimization

Shopify UX Audit Europe: 7 Mistakes EU Stores Get Wrong

by BTNG

EU Shopify stores face GDPR, VAT display rules, iDEAL requirements, and checkout assumptions built for US markets. Here's what to audit first.

11 min
The Conversion Diagnostic Framework: How to Find What's Killing Your Conversion Rate
Conversion Rate Optimization

The Conversion Diagnostic Framework: How to Find What's Killing Your Conversion Rate

by BTNG

A 5-step framework for diagnosing e-commerce conversion problems. Not a checklist — a systematic method for finding the specific friction that's costing you revenue.

11 min
A/B Testing vs UX Audits: Which Is Right for You?
Conversion Rate Optimization

A/B Testing vs UX Audits: Which Is Right for You?

by BTNG

A/B testing needs statistical significance. For stores under 10,000 monthly visitors, that means months of inconclusive data. Here's what to do instead.

10 min
Ecommerce Personalization ROI: When to Invest
E-commerce Strategy & SEO

Ecommerce Personalization ROI: When to Invest

by BTNG

Personalization can double conversion rates — or waste six months on features nobody notices. Here's the ROI at each maturity level.

12 min
How Page Speed Affects Ecommerce Conversions (With Data)
E-commerce Strategy & SEO

How Page Speed Affects Ecommerce Conversions (With Data)

by BTNG

Every second of load time costs you conversions. Here's what the data shows and which Core Web Vitals actually matter for ecommerce.

11 min
Reduce Return Rates With Better Product Pages
Product Pages & Site UX

Reduce Return Rates With Better Product Pages

by BTNG

Most returns are preventable. They happen when product pages set expectations the product can't meet. Fix photography, size guides, and descriptions.

11 min
Social Proof for Ecommerce: What Actually Works
Product Pages & Site UX

Social Proof for Ecommerce: What Actually Works

by BTNG

Reviews, badges, and social signals can double conversion rates — or backfire. Here's what the data shows about what works and when social proof hurts.

11 min
Trust Signals That Reduce Checkout Abandonment
Checkout & Cart

Trust Signals That Reduce Checkout Abandonment

by BTNG

SSL badges don't reduce checkout abandonment. These do. Based on Baymard research across 44,000+ test hours.

10 min
Which UX Metrics Actually Predict Ecommerce Revenue
Conversion Rate Optimization

Which UX Metrics Actually Predict Ecommerce Revenue

by BTNG

Bounce rate and time on page are comfortable metrics — and poor predictors of revenue. Here's what to measure instead, and how to act on it.

11 min
WooCommerce Conversion Optimization: 10 Proven Tactics
Conversion Rate Optimization

WooCommerce Conversion Optimization: 10 Proven Tactics

by BTNG

WooCommerce gives you more control than Shopify — and more ways to break your conversion rate. Here are 10 fixes that work.

12 min
Empathy Maps: UX Research Tool That Aligns Your Team
UX Research for E-commerce

Empathy Maps: UX Research Tool That Aligns Your Team

by BTNG

Learn how to create and use empathy maps to turn user research into shared understanding. Step-by-step guide, when to use vs personas, real examples.

14 min
Why BTNG is the Right SaaS Partner for You
UX Fundamentals

Why BTNG is the Right SaaS Partner for You

by BTNG

Creating a SAAS product isn't easy. It's a different challenge than building a traditional company. Our digital era brings new opportunities!

3 min
NOW WHAT? Using Customer Journeys to Find Your Next Move
UX Research for E-commerce

NOW WHAT? Using Customer Journeys to Find Your Next Move

by BTNG

Customer Journeys help us to visualize the experience of our customers. But how can you leverage this information and decide on what to do next?

10 min
Understanding User Research and Its Importance
UX Research for E-commerce

Understanding User Research and Its Importance

by BTNG

Understanding the importance of User Research and its importance, is essential to staying ahead of your competitors by out-innovating them.

6 min
Top Checkout Abandonment Reasons and How to Fix Them
Checkout & Cart

Top Checkout Abandonment Reasons and How to Fix Them

by BTNG

Discover key reasons why customers abandon checkout and actionable strategies to improve your conversion rates. Read the article to enhance your sales!

15 min
Top Ecommerce Website Design Companies for Your Store
E-commerce Strategy & SEO

Top Ecommerce Website Design Companies for Your Store

by BTNG

Discover how top ecommerce design companies like BTNG Unlimited build high-converting, responsive, and SEO-optimized online stores.

13 min
Ecommerce Filter UX Patterns & Practical Tips for 2025
Product Pages & Site UX

Ecommerce Filter UX Patterns & Practical Tips for 2025

by BTNG

Discover best practices for UX filter design that enhance user experience and streamline interface navigation. Read the article for practical insights.

19 min
Top Ecommerce Search UX Strategies That Convert
Product Pages & Site UX

Top Ecommerce Search UX Strategies That Convert

by BTNG

Discover effective ecommerce search UX strategies to enhance user experience and boost conversions. Read the article to improve your online store now!

16 min
Top 12 Tips for Ecommerce Checkout Optimization in 2025
Checkout & Cart

Top 12 Tips for Ecommerce Checkout Optimization in 2025

by BTNG

69% of shoppers abandon at checkout. Baymard research shows the average checkout has 39 unnecessary steps. Here are 12 fixes that work.

16 min
Top 10 Abandoned Cart Email Templates
Checkout & Cart

Top 10 Abandoned Cart Email Templates

by BTNG

The best abandoned cart email templates — with real examples, subject lines, and timing strategies that recover lost sales.

27 min
UX Design Subscriptions: The Complete Guide
UX Fundamentals

UX Design Subscriptions: The Complete Guide

by BTNG

Discover the ins and outs of UX design subscription services with our comprehensive guide.

13 min
The Ultimate Guide to UX Design for SaaS
UX Fundamentals

The Ultimate Guide to UX Design for SaaS

by BTNG

The essential principles and strategies for crafting exceptional user experiences in SaaS — from onboarding to retention and beyond.

11 min
The Ultimate Guide to UX Design for Mobile
Product Pages & Site UX

The Ultimate Guide to UX Design for Mobile

by BTNG

Discover the essential principles and best practices for creating a seamless user experience on mobile devices with our comprehensive guide to UX design.

13 min
The Ultimate Guide to UX Design for B2C
UX Fundamentals

The Ultimate Guide to UX Design for B2C

by BTNG

Discover the essential principles and strategies for creating a seamless user experience in B2C environments with our comprehensive guide to UX design.

12 min
The Ultimate Guide to UX Design for B2B
UX Fundamentals

The Ultimate Guide to UX Design for B2B

by BTNG

Discover the essential strategies and best practices for creating a seamless user experience in the B2B space with our comprehensive guide to UX design.

11 min
The Ultimate Guide to Onboarding UX Design
UX Fundamentals

The Ultimate Guide to Onboarding UX Design

by BTNG

Unlock the secrets to creating a seamless onboarding experience with our comprehensive guide to UX design.

11 min
Ecommerce CRO: The Complete Optimization Guide
Conversion Rate Optimization

Ecommerce CRO: The Complete Optimization Guide

by BTNG

The European ecommerce average is 1.78% CVR. If you don't know where you stand, you can't know what to fix. A practical CRO framework.

24 min
The Most Common UX Research Methods
UX Research for E-commerce

The Most Common UX Research Methods

by BTNG

Overwhelmed and confused about which UX Research Method is useful for your situation? In this article we help you pick the right UX Research Method!

10 min
UX Design User Research: Why It Matters
UX Research for E-commerce

UX Design User Research: Why It Matters

by BTNG

Explore the crucial role of user research in UX design with our comprehensive guide.

12 min
Navigation UX Design: Why It Matters for Conversions
Product Pages & Site UX

Navigation UX Design: Why It Matters for Conversions

by BTNG

Discover how effective navigation UX design can significantly enhance user experience and improve website usability.

12 min
The Conversion Diagnostic Framework
Conversion Rate Optimization

The Conversion Diagnostic Framework

by BTNG

How to Find What's Actually Broken

15 min
The Complete Guide To UX Research (User Research)
UX Research for E-commerce

The Complete Guide To UX Research (User Research)

by BTNG

All you need to know about UX Research and User Research: Understand your customers and their needs, improve your conversion rate and user experience!

18 min
Mobile Checkout Optimization: Fix Your 70% Drop-Off Rate
Checkout & Cart

Mobile Checkout Optimization: Fix Your 70% Drop-Off Rate

by BTNG

Mobile converts at half the rate of desktop for most ecommerce stores. Here's why - and the specific UX patterns that close the gap.

10 min
Shopify CRO: What Actually Moves the Needle
Conversion Rate Optimization

Shopify CRO: What Actually Moves the Needle

by BTNG

Stuck between 1-3% CVR on Shopify? Here's what actually moves the needle - based on auditing hundreds of stores, not blog post best practices.

11 min
Recruit Research Participants like a UX Pro
UX Research for E-commerce

Recruit Research Participants like a UX Pro

by BTNG

Yes, an article on how to succesfully recruit research participants. Why? Because it's not that easy but oh so important. Go Participant Recruitment!

11 min
Product Page Elements That Increase Sales
Product Pages & Site UX

Product Page Elements That Increase Sales

by BTNG

20 years of ecommerce audits show designers waste time on button colours while real conversion killers sit untouched. Here's what actually matters.

18 min
Anatomy of a high-converting product page
Product Pages & Site UX

Anatomy of a high-converting product page

by BTNG

What separates a product page that sells from one that doesn't? Let's break it down.

12 min
Hyvä Theme Guide: Why Design Is What Converts
E-commerce Strategy & SEO

Hyvä Theme Guide: Why Design Is What Converts

by BTNG

Explore how the Hyvä Theme powers lightning-fast Magento stores and why world-class UX design is the key to turning that speed into sales.

12 min
How UX Design Can Reduce Churn: A Comprehensive Guide
Conversion Rate Optimization

How UX Design Can Reduce Churn: A Comprehensive Guide

by BTNG

Learn how UX design can effectively reduce customer churn in this comprehensive guide.

11 min
UX Research Services: How to Generate Valuable Insights
UX Research for E-commerce

UX Research Services: How to Generate Valuable Insights

by BTNG

By outsourcing to UX research services you get all the benefits such as generating valuable UX Insights while freeing up your time to focus on other tasks.

6 min
How to Measure Your Customer-Centricity Maturity
UX Research for E-commerce

How to Measure Your Customer-Centricity Maturity

by BTNG

Customer-centricity is the new competitive advantage. Learn more about Customer Centricity and how it benefits your business and customers.

3 min
Goodbye BuitenAardig, Hello BTNG!
UX Fundamentals

Goodbye BuitenAardig, Hello BTNG!

by BTNG

It's time for BuitenAardig to rebrand itself. We've grown a lot these past 10 years, and we're proud of all the work we've done. Discover our next step!

2 min
European Accessibility Act: Ecommerce Compliance Guide
E-commerce Strategy & SEO

European Accessibility Act: Ecommerce Compliance Guide

by BTNG

Discover key strategies for ensuring your ecommerce site complies with the European Accessibility Act. Read the article to enhance your online inclusivity.

15 min
Effective Client Acquisition Strategies That Work
E-commerce Strategy & SEO

Effective Client Acquisition Strategies That Work

by BTNG

Discover powerful and innovative strategies to attract new clients and elevate your business success.

13 min
Agency, Freelancer, or In-House: Which Is Smarter?
E-commerce Strategy & SEO

Agency, Freelancer, or In-House: Which Is Smarter?

by BTNG

Agency, freelancer, or in-house designer? Each path has real trade-offs. Here's how to choose the right model for your ecommerce business.

4 min
Ecommerce SEO Audit: Beyond Rankings to Real Revenue
E-commerce Strategy & SEO

Ecommerce SEO Audit: Beyond Rankings to Real Revenue

by BTNG

Enhance your online store's performance with a comprehensive ecommerce SEO audit. Discover actionable tips to improve visibility and drive sales.

15 min
Ecommerce Optimization
Conversion Rate Optimization

Ecommerce Optimization

by BTNG

Ecommerce website optimization is a continuous, research-driven process designed to increase revenue per visitor. It is not a one-time redesign.

23 min
Ecommerce Conversion Rate by Industry
Conversion Rate Optimization

Ecommerce Conversion Rate by Industry

by BTNG

Explore the latest ecommerce conversion rates by industry in 2025. Discover key trends and insights to enhance your online sales strategies. Read more!

21 min
Ecommerce Conversion 101
Conversion Rate Optimization

Ecommerce Conversion 101

by BTNG

Why Stores Convert at 0.8% (And How to Get to +3%)

11 min
The Best UX Research Tools: A Curated Guide
UX Research for E-commerce

The Best UX Research Tools: A Curated Guide

by BTNG

Overwhelmed by the amount of choice in UX Research Tools? This list of the best UX Research Tools will help you find the best tools for your UX Research!

23 min
Comparison Pages: An SEO Goldmine for E-Commerce
E-commerce Strategy & SEO

Comparison Pages: An SEO Goldmine for E-Commerce

by BTNG

Why Optimized Ecommerce Comparison Pages boost traffic and leverage Google AI Overviews & People Also Ask. Boosting impressions, traffic and sales.

24 min
7 cart abandonment fixes that actually work
Checkout & Cart

7 cart abandonment fixes that actually work

by BTNG

Most advice about cart abandonment is generic. Here's what I've seen work in real audits.

8 min
Shopify Abandoned Cart Discount: Best Practices
Checkout & Cart

Shopify Abandoned Cart Discount: Best Practices

by BTNG

Boost your sales by implementing a Shopify abandoned cart discount strategy. Learn how to recover lost sales effectively. Read the article now!

10 min
Abandoned Cart: Best Strategies to Recover Lost Sales
Checkout & Cart

Abandoned Cart: Best Strategies to Recover Lost Sales

by BTNG

Discover practical strategies to decrease abandoned cart rates and increase sales. Read the article for actionable tips to enhance your e-commerce success.

10 min
10 Proven Strategies to Increase Average Order Value
Conversion Rate Optimization

10 Proven Strategies to Increase Average Order Value

by BTNG

Discover 10 proven strategies to effectively boost your average order value and maximize sales. Read the article to start increasing your revenue today!

11 min
10 Effective UX Design Strategies to Improve Conversion
Conversion Rate Optimization

10 Effective UX Design Strategies to Improve Conversion

by BTNG

Discover 10 game-changing UX design strategies that will skyrocket your website's conversion rates.

12 min

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